Privacy Policy

Last updated: 7/1/2025

Introduction

GlowPilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinic management platform.

Information We Collect

Personal Information

  • Name, email address, and phone number
  • Date of birth and medical information
  • Appointment history and treatment records
  • Payment information (processed securely through third-party providers)
  • Photos and images related to treatments (with explicit consent)

Usage Information

  • Device information and IP address
  • Browser type and operating system
  • Pages visited and time spent on our platform
  • Cookies and similar tracking technologies
How We Use Your Information
  • Provide and maintain our clinic management services
  • Process appointments and manage patient records
  • Send appointment reminders and important notifications
  • Improve our platform and develop new features
  • Comply with legal obligations and healthcare regulations
  • Prevent fraud and ensure platform security
Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • End-to-end encryption for data transmission
  • Secure data storage with regular backups
  • Access controls and authentication measures
  • Regular security audits and vulnerability assessments
  • HIPAA-compliant data handling procedures
  • Staff training on data protection best practices
Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of processing activities
  • Objection: Object to certain types of processing
Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through our cookie consent banner or your browser settings.

For detailed information about our cookie usage, please see our Cookie Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@getglowpilot.com

Address: 123 Healthcare Ave, Medical District, City, State 12345

Phone: +1 (555) 123-4567

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.